Privacy Policy

1. Introduction

Atlanta Stays ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and payment information when you make a reservation.
• Booking Information: Check-in/check-out dates, guest count, property preferences, and special requests.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on site.
• Communication Data: Records of your correspondence with us, including emails and phone calls.

3. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Communicate with you about your bookings and provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud

4. Information Sharing

We may share your information with:

• Property Owners: To facilitate your stay and ensure proper guest communication.
• Service Providers: Third-party vendors who assist with payment processing, email delivery, and website analytics.
• Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and secure server infrastructure.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. We use Google Analytics to understand how visitors use the site.

Meta Pixel (advertising). We use the Meta Pixel from Meta Platforms (Facebook and Instagram). It collects pages viewed, the fact that a quote was requested, device and browser information, IP address, and cookie identifiers, and shares them with Meta. We use this to measure the results of our ads and to help Meta show our ads to relevant people. We do not send your name, email, or phone number to Meta from this website.

Visitors in the European Economic Area, the United Kingdom, and Switzerland are asked for permission first, and the Meta Pixel only runs if they accept. We keep a record of your choice, when you made it, and which version of the notice you saw. You can change or withdraw your choice anytime using "Cookie settings" in the site footer. Visitors elsewhere can opt out the same way, or through Meta's ad preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: